You count on your gear not to fail, and we pride ourselves on providing products that meet – and surpass – your expectations. Our unwavering commitment to excellence begins by listening to you.
Your ideas and our passion for innovation bring our break-through products to life. And when you have questions or need assistance, we’re here to help. Our commitment to quality and innovation is equaled by our commitment to you, our customers.
We ship via FedEx to the 48 contiguous states and USPS Priority Mail to Alaska, Hawaii and Puerto Rico. Every order includes a tracking number which is automatically sent after your order ships. Orders ship from our warehouse in South Bend, Indiana and require a street address for delivery (no P.O. boxes). The order tracking number will be in your shipping confirmation email.
Lowepro does not refund shipping costs on returned orders. If you have specific needs or questions please contact firstname.lastname@example.org.
At Lowepro we take pride in our quality products and services and we value our relationship with you. If at any time you feel our products do not meet your needs please return the item by following our eCommerce return policy within the applicable 30 day period.