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CASHBACK

Receive Up to £30 CASHBACK when you purchase selected Lowepro Backpacks

Until the end of the year, we are offering customers the chance to claim up to £30 cashback when buying selected Lowepro Backpacks.

To take part in this promotion, customers must purchase a qualifying product between the 15th October 2019 and 31st December 2019.  To redeem, simply make your purchase via our website or authorised retailer, then complete the redemption form below. You must submit your claim with 28 days of making your purchase.

For full terms and conditions, SEE BELOW.

For details of our authorised dealers and where to buy, CLICK HERE.

To claim your cashback you will need to complete the redemption form, GO TO REDEMPTION FORM BELOW.


Frequently Asked Questions

 

WHEN CAN I SUBMIT MY CASHBACK CLAIM?
Valid cashback claims can be submitted immediately after purchase. You will have 28 days to submit a valid claim from this point. Any claim not submitted in the valid claim period time will not be valid.

WHEN WILL I RECEIVE THE CASHBACK PAYMENT?
You can complete a valid claim immediately after purchase, once your claim has been verified you will receive confirmation of approval and the payment within 28 days via bank transfer.

IT’S BEEN 28 DAYS SINCE I SUBMITTED MY CLAIM AND I HAVE STILL NOT RECEIVED MY CASHBACK YET, WHAT DO I DO?
Please check you have received a confirmation email following submission of your claim and an email confirming claim verification approval. If you have received both, please check your bank statement for payment. If you have not received payment after making these checks within the time specified, then please contact our cashback support team on cashback@vitecgroup.com.

WHY HAS MY CLAIM BEEN REJECTED?
All claims will be verified before payment is made and you will receive confirmation of claim acceptance. Claims will be rejected for the following reasons:

- Claim not submitted within valid promotional and claim timings as specified in terms and conditions

- Claim not submitted with valid proof of purchase as specified in terms and conditions

- Purchase not made with authorised retailer as specified in terms and conditions

- Product is not valid for this promotion

WHAT DO I NEED TO CLAIM MY CASHBACK?
To claim your cashback you need to complete the claim form and supply all details including valid proof of purchase and product serial number (you can find this on the box of the product you have purchased).

WHAT IS THE LATEST DATE I CAN CLAIM MY CASHBACK?
The valid claim period is activated immediately after purchase and is valid for 28 days from this date.

I’M HAVING PROBLEM’S COMPLETING MY CLAIM ONLINE?
If you are having a problem completing your form online, please contact cashback@vitecgroup.com.

I’VE LOST MY RECEIPT WHAT DO I DO?
Unfortunately, cashback claims will not be accepted without valid proof of purchase.

HOW DO I KNOW IF I HAVE PURCHASED MY PRODUCT FROM AN AUTHORISED DEALER?
The list of authorised retailers for this promotion are detailed on the website promotional page – you must purchase your product from an authorised retailer to submit a valid cashback claim.

I HAVE NOT RECEIVED CONFIRMATION FOR MY CLAIM SUBMISSION?
After completing the cashback claim form you will receive a confirmation email confirming your submissions within 24 hour. If you do not receive this email, please check your junk email or contact cashback@vitecgroup.com.

NONE OF THE QUESTIONS ABOVE, ANSWER MY QUERY. WHO DO I CONTACT?
Please contact cashback@vitecgroup.com for any other queries and we will endeavor to respond as quickly as possible. Please note, cashback@vitecgroup.com will only respond to queries regarding cashback promotions – for all other queries please contact customer services.


 

Terms and Conditions

 

UP TO £30 CASHBACK WHEN YOU BUY SELECTED LOWEPRO BACKPACKS

  1. The promotion is only valid for purchases made in the “Promotional Period” which is 15th October 2019 00:00 and 31st December 2019 23:59. The promotional offer is not valid in conjunction with any other offer or discount at this time.
  2. The promotion is only valid with purchases of the “Promotional Products” detailed below:
     

    LP36869-PWW

    Fastpack BP 250 AW II (Black)

    £15

    LP36870-PWW

    Fastpack BP 150 AW II (Black)

    £15

    LP37253-PWW

    Photo Active BP 300 AW-Blue/Bk

    £30

    LP37255-PWW

    Photo Active BP 300 AW-Bk/DGry

    £30

    LP37259-PWW

    Photo Active BP 200 AW-Blue/Bk

    £20

    LP37260-PWW

    Photo Active BP 200 AW-Bk/DGry

    £20

     

  3. The “Promoter” is Vitec Imaging Solutions (UK) of Resolution Road, Ashby De La Zouch, Leicestershire, LE65 1DW.
  4. The Promoter will only accept claims submitted with proof of purchase from “Authorised Retailers”. For details and a full list of Authorised Retailers CLICK HERE.
  5. The promoter will not accept any claims for purchases from eBay, Amazon or Amazon Market Place.
  6. Purchases of second hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Promoter in any way will not qualify under this promotion.
  7. The availability of product is subject to retailer availability and whilst stocks last. The Promoter will not be held responsible for any failure to supply product within the Promotional Period.
  8. To enter the cashback promotion, participants must purchase a Promotional Product from an Authorised Retailer during the Promotional Period AND submit a valid claim during the valid claim period. The valid claim period is active from date and time of purchase until 23:59:00 on the 28th day post purchase.
  9. To claim, participants must complete the online claim form at www.lowepro.com/en-UK/special-offers and supply a legible copy of the purchase receipt that includes details of the applicable product purchased, product serial number and the date.
    Claims must be submitted in full. Participants will need to scan, upload and attach to the online claim form a copy of their receipt, or order confirmation for internet purchases. Participants will then receive an email confirming that their claim has been received.  
    If participants do not receive a confirmation email within 24 hours of processing your claim, please contact our customer service team on cashback@vitecgroup.com.
  10. Claims must be completed within the valid claim period. Any claims received outside of this time and not within the valid redemption period will be invalid. The Promoter will not process any claims received after the closing date and will not process claims which are in its opinion incomplete or illegible. The Promoter will not be responsible for claims delayed or not successfully received.
  11. Upon receipt and verification of the claim, the Promoter will arrange for a direct BACS transfer payment to the Participant’s bank account. No alternative arrangement will be entered into and no cash or cheque will be provided. The Promoter will endeavour to transfer via BACS within 4-6 weeks of receipt of a complete and valid claim. Only one claim per Promotional Product purchased may be made. Only one BACS payment will be issued per valid claim.
  12. This offer is only redeemable from the Promoter and cannot be redeemed at the retailer.
  13. Claims by businesses or individuals who make bulk purchases (being more than 10 Promotional Products during the Promotional Period) will not be eligible to enter this promotion.
  14. The Promoter reserves the right to void, amend, and/or change this promotion at any time without incurring any liability whatsoever.
  15. All Participants are deemed to have agreed to be bound by these terms and conditions.
  16. The Promoter reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. The Promoter reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way. 
    The Promoter’s decisions in relation to the promotion are final and no correspondence will be entered into.
  17. Any personal data submitted to us will be processed by the Promoter, its agents or associated group companies for the purpose of administering this promotion and, if applicable, for marketing purposes – in cases when Participants have opted-in to receive marketing communication from the Promoter.  
    If Participants do not wish for their contact information to be used for marketing purposes or to enable the promoter to contact them in future regarding similar promotions, they should NOT check the relevant “opt-in” box when completing the claim form.
  18. In addition to the conditions defined above, our Sales Terms and Conditions will apply to this promotion. See https://www.lowepro.com/uk-en/site-terms/terms-and-conditions.

 

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